Staying at Hacienda Real Del Caribe was a good experience. The charming hacienda-style decor and serene courtyard with a lovely pool provided a perfect retreat. Although the WiFi could use improvement, the cute atmosphere and friendly staff compensated for it. I look forward to returning!

Family with children, quiet during the day

The hotel was super clean and had this beautiful pool area! The staff was always watching out for us and made us feel welcome, especially when they helped us with extra towels for the kids.

fantastic access to beach and lively 5th avenue attractions

I absolutely loved that we were just a few blocks from the stunning beach and within easy walking distance to the vibrant 5th Avenue, making our city strolls so enjoyable and packed with discoveries. the atmosphere around was full of life yet I never encountered any noise issues during our stay.

The hacienda-style decor made our stay feel like stepping into a

charming Mexican storybook. The room was spacious and clean, but the Wi-Fi connectivity was poor, making it tough to stay connected. Overall, we enjoyed our time and found the atmosphere relaxing.

It was just a good match for a couple of nights in Playa del Carmen with fantastic value. The pool area was a nice spot to relax during the day. Make sure to bring earplugs since it's very noisy at night.

The nearby local eats are a treasure trove! Don't miss out on La Senda for its authentic flavors, and Kaxapa Factory is a must for trying those tasty Venezuelan arepas. Plus, this place is just a hop away from 5th Avenue, making it super convenient!

While we had some good grub nearby, the chaotic check-out process and staffing issues left a sour taste. The room safe also felt more like a toy chest than a secure spot for valuables.

I absolutely loved the hacienda-style decor. it felt like stepping into a charming Mexican storybook. The spacious courtyard with its beautiful pool was the perfect place to relax, and the elevator made navigating the hotel effortless.

Improve the WiFi connectivity for better access.

The hacienda-style decor adds a unique charm that makes you feel like you're in a cozy Mexican storybook. The spacious courtyard houses a beautiful pool, perfect for a relaxing afternoon after a day of adventures.

The noise from the nearby disco can get a bit overwhelming, especially if you're in a room on the east side. earplugs will be your best friend if you want some sleep. Some plumbing issues arose, like water draining from the tub leading to the floor drain, and the room safe didn't work properly. The free parking availability is quite limited, with only about eight spaces for a hotel of this size, which can be a hassle if you're trying to drive around.

I loved the hacienda-style decor, which really added to the charm of the hotel. The location was fantastic, just a short walk from 5th Avenue, and the pool area was beautiful and perfect for relaxing. The staff was friendly and helpful throughout my visit.

The noise from nearby bars was quite loud at night.

I enjoyed my stay here. The location is fantastic, just a short walk to 5th Avenue. The pool area is beautiful and well-maintained. The staff was friendly and helpful throughout my visit. I also loved the spacious room with a nice balcony. ☀️

my room was missing basic toiletries, which was annoying. the location is fantastic, just a short walk to the beach, and the pool area was clean and inviting. i appreciated the helpful staff, always ready to assist (great service! ).

I truly appreciated the lovely pool area, which was easily accessible and serene. The spacious courtyard and beautifully designed surroundings made it a perfect retreat for relaxing while soaking up the sun.

Request additional towels and check the bathroom cleanliness before settling in. this can improve your comfort during your stay.